Shipping Policy
Processing Time
Orders are processed within 3-4 business days (excluding weekends and holidays).
Shipping Options & Delivery Times
| Shipping Method | Estimated Delivery Time | Price |
|---|---|---|
| Standard Shipping | 3-7 business days | Free on orders over $800 |
| Expedited Shipping | 2-3 business days | Based on Location |
| International Shipping | coming soon | coming soon |
Note: Delivery times are estimates and may be affected by carrier delays, customs, or unforeseen circumstances.
Tracking Your Order
Once your order ships, you’ll receive a confirmation email with a tracking link.
Check your order status anytime by logging into your account or using the tracking number provided.
Shipping Restrictions
Some items (e.g., power banks, lithium batteries) may have shipping restrictions due to carrier policies.
Undeliverable or Lost Packages
If a package is returned to us as undeliverable, we’ll contact you to arrange reshipment (additional fees may apply).
If your tracking shows “Delivered” but you haven’t received it, check with neighbors or your local post office. If still missing, contact us within 7 days for assistance.